Resume

PROFESSIONAL EXPERIENCE

10Xfive — IT Product Manager

April 2018  - Present

• Documented business needs and specifications for use in software development and training.

• Lead in-person and remote software training and created visual and video training materials.

• Tested new software features for quality control and communicated feedback clearly to team members and stakeholders.

• Initiated and organized setting up Jira for the software development team and imported tasks from the previous ticketing software.

• Organized tasks and weekly “sprints” within the Agile methodology.

• Assisted with software support for a custom application.

Smith & Carson — Business Analyst

November 2017 - April 2018

• Designed software features using mockups and written specifications for a mostly remote, international software development team.

• Helped test new software features.

• Assisted in prioritizing Agile weekly “sprints” within Jira and created and shared release notes reports with stakeholders.

Noble Brands — Business Systems Analyst

November 2016 - October 2017

• Initiated and lead defining and implementing Agile processes with the software development team.

• Created new development specifications and wireframes, and communicated specifications with stakeholders and developers.

• Assisted with testing and created documentation, written tutorials, and video training of the finished features.

Hanoona Media — Freelance Graphic Designer

February 2015 - November 2016

• Worked with over 50 small businesses, nonprofits, and startups who were acquired primarily through referrals.

• Created logos, branding, marketing materials, Squarespace websites, and web and app mockups.

Quintify Database Solutions — UI Designer & Business Analyst

July 2013 - November 2016

• Collaborated with clients to document business needs and create user requirements, web application and mobile app mockups, screen capture and video tutorials.

• Tested software features and interacted with developers about potential bugs and improvements and created user training.