Toolbox No. 9 — Business Analyst

March 2019 – Present

10Xfive — IT Product Manager

April 2018  – February 2019

  • Documented business needs and specifications for use in software development and training.

  • Lead in-person and remote software training and created visual and video training materials.

  • Tested new software features for quality control and communicated feedback clearly to team members and stakeholders.

  • Initiated and organized setting up Jira for the software development team and imported tasks from the previous ticketing software.

  • Organized tasks and weekly “sprints” within the Agile methodology.

  • Assisted with software support for a custom application.


Smith & Carson — Business Analyst

November 2017 – April 2018

  • Designed software features using mockups and written specifications for a mostly remote, international software development team.

  • Helped test new software features.

  • Assisted in prioritizing Agile weekly “sprints” within Jira and created and shared release notes reports with stakeholders.


Noble Brands — Business Systems Analyst

November 2016 – October 2017

  • Initiated and lead defining and implementing Agile processes with the software development team.

  • Created new development specifications and wireframes, and communicated specifications with stakeholders and developers.

  • Assisted with testing and created documentation, written tutorials, and video training of the finished features.


Hanoona Media — Freelance Graphic Designer

February 2015 – November 2016

  • Worked with over 50 small businesses, nonprofits, and startups who were acquired primarily through referrals.

  • Created logos, branding, marketing materials, Squarespace websites, and web and app mockups.


Quintify Database Solutions — UI Designer & Business Analyst

July 2013 – November 2016

  • Collaborated with clients to document business needs and create user requirements, web application and mobile app mockups, screen capture and video tutorials.

  • Tested software features and interacted with developers about potential bugs and improvements and created user training.


Port City Robotics
Board Member: Secretary
January 2016 – January 2017

Cape Fear Women in Tech
Advisory Board Member
June 2015 – November 2016


Available upon request


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