Toolbox No. 9 — Business Analyst
March 2019 - Present
10Xfive — IT Product Manager
April 2018 - February 2019
Documented business needs and specifications for use in software development and training.
Lead in-person and remote software training and created visual and video training materials.
Tested new software features for quality control and communicated feedback clearly to team members and stakeholders.
Initiated and organized setting up Jira for the software development team and imported tasks from the previous ticketing software.
Organized tasks and weekly “sprints” within the Agile methodology.
Assisted with software support for a custom application.
Smith & Carson — Business Analyst
November 2017 - April 2018
Designed software features using mockups and written specifications for a mostly remote, international software development team.
Helped test new software features.
Assisted in prioritizing Agile weekly “sprints” within Jira and created and shared release notes reports with stakeholders.
Noble Brands — Business Systems Analyst
November 2016 - October 2017
Initiated and lead defining and implementing Agile processes with the software development team.
Created new development specifications and wireframes, and communicated specifications with stakeholders and developers.
Assisted with testing and created documentation, written tutorials, and video training of the finished features.
Hanoona Media — Freelance Graphic Designer
February 2015 - November 2016
Worked with over 50 small businesses, nonprofits, and startups who were acquired primarily through referrals.
Created logos, branding, marketing materials, Squarespace websites, and web and app mockups.
Quintify Database Solutions — UI Designer & Business Analyst
July 2013 - November 2016
Collaborated with clients to document business needs and create user requirements, web application and mobile app mockups, screen capture and video tutorials.
Tested software features and interacted with developers about potential bugs and improvements and created user training.
Port City Robotics
Board Member: Secretary
January 2016 - January 2017
Cape Fear Women in Tech
Advisory Board Member
June 2015 - November 2016